LIHEAP Utility Assistance

LIHEAP Utility Assistance is open for eligible households in our service area!

Program Dates:

• Regular + Crisis opens: January 5, 2026

• Regular closes: March 31, 2026 (or until funds are depleted)

• Crisis closes: April 30, 2026 (or until funds are depleted)

Services Offered:

• Regular Assistance (help with utility costs)

• Crisis/Emergency Assistance (risk of shut off or already disconnected)

Crisis Emergency? (Shut-off risk or already disconnected), If your county office is closed or you can’t come during posted hours, call (870) 802-7100 for help.

Apply in Person as follows:

MONDAY-Temporary, will be opening 2 days per week, starting February 2026

Craighead (Jonesboro): 2114 N. Church St. | 8:30–11:30 & 1:00–3:00 | (870) 802-7100

Crittenden (West Memphis): 2003 W. Broadway | 8:30–11:30 & 1:00–3:00 | (870) 400-4023

Cross (Wynne): 325 Magnolia St. | 8:30–11:30 & 1:00–3:00 | (870) 238-2726

Woodruff (McCrory): 306 E. 3rd St. | 8:30–11:30 & 1:00–3:00 | (870) 347-1458

TUESDAY-Temporary, will be opening 2 days per week, starting February 2026

Greene (Paragould): 901 E. Lake | 8:30–11:30 & 1:00–3:00 | (870) 239-3531

Poinsett (Harrisburg): 400 Market St. | 8:30–11:30 & 1:00–3:00 | (870) 932-0106

Jackson (Newport): 2000 McLain Suite C | 8:30–11:30 & 1:00–3:00 | (870) 523-5474

St. Francis (Forrest City): 1700 Newcastle | 8:30–11:30 & 1:00–3:00 | (870) 630-0193

What to bring (as applicable):

• Photo ID

• Social Security documentation (as required)

• Proof of household income for the 4 weeks prior (or Zero Income form if needed)

• Most recent heating/cooling bills

• Lease agreement if utilities are included in rent and/or subsidized housing (as required).

NOTE: Other documents may be required based on your situation.